Same-Day Delivery Built for Specialty Grocers

Your customers shop with you for items they cannot get anywhere else. Getcho delivers organic, imported, gourmet, and artisan groceries the same day with perishable handling, branded tracking, proof-of-delivery photos, and recurring order support for your regulars.

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Built for Specialty Grocers

Everything You Need to Deliver Specialty Groceries

Specialty groceries are perishable, hard to source, and irreplaceable. Getcho gives organic, imported, gourmet, and ethnic grocers the delivery infrastructure to get delicate items from shelf to doorstep fast, with full visibility and your branding at every step.

Fastest-Fleet Dispatch
Imported cheeses, organic produce, fresh-baked artisan breads — they cannot sit around. Multi-signal dispatch sends your order to multiple fleets simultaneously and the first available driver wins, so your specialty items get picked up as fast as possible and arrive in peak condition.
Same-Day Delivery of Hard-to-Find Items
Your customers shop with you because you carry what nobody else does. Getcho gets those specialty, imported, and gourmet items to their door the same day, turning your unique selection into a delivery advantage competitors cannot match.
Recurring Orders for Regular Customers
Set it and forget it for your weekly regulars. Configure recurring delivery schedules for customers who order the same groceries every week. Addresses, preferences, and delivery instructions are saved so repeat orders run on autopilot.
Multi-Location Routing for Chains
Operate multiple store locations? Getcho builds optimized routes that pick up from the nearest location to each customer, grouping nearby stops to reduce drive time and per-delivery cost across your entire chain.
Branded Tracking Experience
Your customers see your grocery store brand on every tracking page, SMS update, and email notification -- not a generic courier logo. Real-time ETAs and driver location keep shoppers informed under your brand identity.
AI Delivery Analysis
Every delivery is analyzed automatically — timestamped photos, GPS confirmation, and recipient verification. Getcho flags issues before you know about them. Complete delivery records without reviewing a single order.
Saved Customer Profiles
Repeat shoppers are your business. Getcho saves customer addresses, delivery instructions, and notes about dietary preferences or standing orders so every delivery feels personal and fulfillment gets faster with each order.
Shopify Integration
Sell groceries through your Shopify store and automatically dispatch same-day delivery when orders come in. Customers see a local delivery option at checkout, and fulfillment happens without manual coordination.
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Why Add Direct Delivery?

Keep third-party platforms — and add your own delivery channel

Platforms like Instacart and FreshDirect bring customers to your store — but they take 15–30% of every order and keep the customer data. You never see the email address, never learn the dietary preferences, never build the relationship. Getcho does not replace those platforms. It gives you an additional channel where you control the margin, the data, and the brand experience.

Own Your Customer Data
When customers order through your direct channel, you capture the email address, dietary preferences, order history, and delivery notes. That data fuels personalized marketing, loyalty programs, and repeat business that third-party platforms keep from you.
Predictable Cost Structure
Third-party platforms charge a percentage of every order — the higher your average ticket, the more you lose. Getcho charges a flat delivery fee, so your costs stay predictable whether the order is $40 or $400. Your margin stays yours.
Multi-Location Overflow
Out of stock at one store? Getcho can fulfill from another location automatically. Customers never know the difference — they get their specialty items on time, and you convert a lost sale into a delivered order across your network.
Brand Reflection
White-label tracking pages, configurable SMS and email notifications, your logo on every touchpoint. When a customer tracks their order, they see YOUR brand everywhere — not a third-party marketplace logo competing for their next purchase.
"Your system crushed the busy season, we had no issues. The prior year was a nightmare."

— Eataly

Proven Results

Fewer failed deliveries. More happy customers.

Our AI agents monitor every delivery in real-time, catching problems before they reach your customers. The result: fewer complaints, fewer refunds, and customers who actually come back.

60%+
60%+ of Getcho managed deliveries receive glowing reviews.
24/7
AI agents monitor every delivery in real-time — catching issues before they reach your customers.

Operational Impact

Less ops overhead. More deliveries.

Fewer "where's my order?" calls

Customers and drivers get automated updates at every step. Your CS team stops fielding the same question all day.

Up to 90%
Scale without hiring

Our customers regularly triple their delivery volume without adding ops or CS staff. AI handles dispatch, driver coordination, and closeout.

3x+
Hours back every week

No more manual dispatch, no chasing drivers, no reconciling delivery photos. Your team focuses on the business, not the logistics.

15+

Specialty Grocery Delivery FAQ

Common questions about specialty grocery delivery

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How does Getcho handle perishable grocery deliveries?
Short transit times are the primary protection for perishable items. Getcho dispatches the fastest available fleet so your imported cheeses, organic produce, and artisan baked goods spend minutes in transit, not days. Drivers receive specific handling instructions for every order, and customers get proof-of-delivery photos confirming everything arrived. For items that need cold packing, pair your own insulated packaging with our fast local delivery.
Can Getcho handle recurring weekly grocery deliveries for regular customers?
Yes. Getcho supports recurring delivery schedules, making it ideal for customers who place weekly or biweekly grocery orders. Customer profiles, delivery preferences, and dietary notes are saved, so repeat shoppers never need to re-enter their information. You set the cadence and we dispatch drivers automatically on your schedule.
How does multi-location routing work for grocer chains?
When you operate multiple store locations, Getcho builds optimized routes that can pick up from the nearest location to each customer. Our AI groups nearby deliveries and sequences stops to minimize drive time, reducing your per-delivery cost while keeping specialty items fresher. Route optimization works for both on-demand and scheduled delivery windows.
Does Getcho integrate with Shopify for online grocery orders?
Yes. Getcho integrates directly with Shopify so orders placed on your online grocery store are automatically dispatched for same-day delivery. Customers see a local delivery option at checkout, and you fulfill orders without manual coordination. It also works with Shopify POS for in-store purchases that need delivery.
How do my customers track their grocery delivery?
Every delivery includes a branded tracking page customized with your grocery store branding. Customers receive SMS and email updates with real-time ETAs, driver location, and a proof-of-delivery photo showing their order at the door. Your brand stays front and center throughout the entire delivery experience, not ours.
Can Getcho store customer profiles and dietary preferences?
Yes. Customer profiles are saved on every delivery, including addresses, delivery instructions, and any notes you add about dietary preferences or standing orders. When a repeat customer places a new order, their information is already there, making fulfillment faster and the experience more personal.
What areas does Getcho cover for specialty grocery delivery?
Getcho delivers nationwide across the United States. Whether you are an organic grocer in a major metro area, an imported foods shop in a mid-size city, or a gourmet market in a coastal town, our multi-DSP fleet network provides coverage wherever your customers are.
How much does Getcho cost for specialty grocery delivery?
Getcho offers a free plan to get started. Pricing is flexible based on delivery volume. We offer per-delivery pricing, subscription plans for recurring delivery routes, and custom enterprise pricing for high-volume operations or multi-location chains. Contact us or request a demo to see what works for your business.

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Integration

Shopify Integration

Sync grocery orders from your online store.

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Recurring Deliveries

Weekly delivery for regular customers on autopilot.

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Branded Tracking

Your grocer brand on every tracking notification.

Service

AI Voice Agents

AI agents call drivers with delivery instructions in their language.

Industry

Food & Produce Delivery

Delivery for farms, CSAs, and fresh produce businesses.

Success Story

Farm Link Hawaii

How a specialty grocer supplements local delivery with Getcho.

What business customers are saying

And their customers.

Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

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