Getcho ("get-cho") is a delivery platform designed for businesses. We simplify local deliveries, pickups, and returns using AI-powered tools to reduce errors, improve reliability, and scale operations—helping businesses meet customer expectations and grow without adding staff.

How do I get started?

Request a demo at getcho.app. From there, we will set up your business dashboard and integrate your Shopify store or other systems as needed.

What platforms does Getcho integrate with?

We integrate with Shopify, Shopify POS, RICS Software, Packiyo, CleanCloud, Slack, WhatsApp, and custom APIs. Whatever your business needs, we can build it. Schedule a demo to discuss your specific integration requirements.

How does Getcho's AI help my business?

Our AI manages the complex logistics so you don't have to—from smart fleet matching to automatic issue resolution. We handle all the operational details, allowing you to focus on growing your business.

How does Getcho scale with my business?

Getcho helps businesses handle high delivery volumes by enabling one manager to oversee many deliveries at once, cutting costs and improving efficiency.

What scale of deliveries can Getcho handle?

Getcho can handle very large delivery volumes. We've successfully processed over 100 orders in under 2 hours for clients. Our AI-powered platform scales to meet your business needs, whether you're doing 10 deliveries a day or 1,000+.

What types of businesses use Getcho?

Getcho is trusted by a wide range of businesses, including wineries managing direct-to-consumer deliveries, high-end produce and specialty food businesses, stores supporting store-to-store or warehouse-to-store transfers, high-end retailers offering same-day or scheduled deliveries, clothing boutiques, florists and gift shops, rental businesses managing drop-offs and pickups, and SMBs looking to scale logistics without increasing headcount.

What kind of analytics does Getcho provide?

We provide comprehensive analytics including cart conversion data, customer sentiment analysis, and detailed delivery metrics. These insights help you optimize your delivery operations and improve customer satisfaction.

How much does a delivery cost?

Pricing is flexible based on your business needs. We offer subscription plans, per-delivery pricing, and custom pricing for larger volumes. Contact us for more details.

Does Getcho offer white-label delivery tracking?

Yes, you can custom-brand all tracking experiences to match your business. Your customers get a consistent, branded experience regardless of which fleet delivers their order. Branding is optional and fully configurable.

Can I manage multiple locations with Getcho?

Yes, Getcho supports multi-location businesses by centralizing delivery management, enabling seamless coordination between stores, warehouses, and customers.

Can I customize delivery zones and hours?

Yes, you can configure custom delivery zones by zip code or radius from your store locations. You can also set specific delivery hours and days to match your business operations.

Does Getcho support custom integrations?

Yes, we can build custom integrations to meet your business needs. As developers at heart, we're ready to create tailored solutions—just reach out to request custom integrations.

Does Getcho support bulk order uploads?

Yes, we allow bulk order imports to streamline large-scale delivery scheduling and processing.

What areas does Getcho service?

Getcho delivers nationwide across the United States. Whether you are in a major metro area or a smaller market, our multi-DSP fleet network provides coverage wherever your customers are.

What can my business send with Getcho?

Businesses use Getcho to deliver items like retail orders, returns, rental equipment, and more. We support everything from sedans for a few items to box trucks with lift gates—our AI finds the best fleet for each delivery. Contact us if you have special delivery requirements.

Can Getcho handle time-sensitive or perishable deliveries?

Yes. Short transit times are the best protection for perishable items — same-day local delivery means your products spend minutes in transit, not days. Pair that with your own packaging and Getcho handles the rest. Contact us to discuss your specific requirements.

Can I track my delivery?

Yes, all deliveries include real-time tracking, audit logs, and proof-of-delivery photos to ensure transparency and reliability. Premium plans offer a custom tracking link and allow multiple recipients to receive updates and notifications on orders.

What types of notifications do my customers receive?

Customers receive real-time updates via SMS or email, including order confirmations, delivery tracking, and proof-of-delivery notifications.

What insurance options are available?

Insurance coverage is available for your deliveries. Options range from standard coverage to custom policies for higher-value items based on your average cargo value. Contact us to discuss the right coverage for your business.

What happens if a delivery goes wrong?

We use AI-powered follow-ups to resolve issues quickly, reducing claims and improving customer satisfaction. In cases where issues cannot be resolved immediately, insurance coverage options are available to protect your shipments.

Can Getcho handle returns?

Yes, Getcho supports local returns, including same-day return pickups. We also offer a Shopify integration that streamlines the return process for both regular purchases and rental items.

Does Getcho support rentals?

Yes, we support businesses offering rentals by managing deliveries and pickups for rental items. Customers can schedule flexible delivery and return times to meet their needs.

Can Getcho handle recurring deliveries?

Yes, we support recurring and subscription-based deliveries. We save customer profiles and delivery preferences, so the experience is consistent—customers don't have to repeat their instructions with each delivery.

Can I schedule a delivery in advance?

Yes, deliveries can be scheduled up to 7 days in advance, ensuring flexibility and convenience.

How quickly can Getcho deliver a package?

Deliveries are typically dispatched within minutes. Multi-signal dispatch sends your order to multiple fleets simultaneously — the first available driver wins. Most orders are completed within hours.

How It Works

From your store to the client's door.

You sell. We deliver. Every order is dispatched, monitored, and verified automatically — across a network of vetted fleets with vehicles from mopeds to box trucks.

Request a Demo

Tell Us What to Deliver

Submit deliveries through our dispatch form, your Shopify store, or our API — whatever works for you. No integration required to get started.

Start with our dispatch form — no setup, no integration needed
Connect Shopify, Packiyo, or any platform when you are ready
Set delivery zones, hours, pricing rules, and eligible products

AI Dispatches the Right Driver

When an order comes in, our system matches it to the best available driver and vehicle from our multi-DSP fleet network.

Matches vehicle type to package size — mopeds to box trucks
Selects the nearest available driver to minimize wait time
Handles same-day, scheduled, and recurring deliveries

We Manage the Entire Delivery

From pickup to drop-off, every delivery is monitored. Drivers get clear instructions, customers get branded updates, and you get peace of mind.

Drivers receive pickup instructions, gate codes, and navigation
Customers get branded SMS and email updates with live tracking
AI voice agents call drivers if they need help — in their language

Issues Are Handled Before You Notice

Our Watchdog system monitors every delivery in real-time. If a driver stops too long, goes off-route, or something looks wrong — it is handled automatically.

Unplanned stops, route deviations, and ETA swings are flagged instantly
AI contacts drivers directly to resolve issues
You only hear about it if something truly needs your attention

Delivery Verified, Claims Auto-Filed

Every delivery is scored with photo verification, GPS confirmation, and driver logs. If something goes wrong, claims are filed automatically.

Pickup and drop-off photos verified by AI
GPS confirms driver was at the correct location
Damaged or missing deliveries trigger automatic claims with full evidence

Full Visibility, Zero Effort

Your dashboard shows every delivery across every fleet. Weekly reports, delivery scores, and issue breakdowns — all without lifting a finger.

Real-time dashboard with live delivery status across all fleets
Weekly reports with delivery scores, success rates, and avg times
Slack, WhatsApp, and email alerts for your team

Ready to stop managing deliveries?

Book a 15-minute demo and see how Getcho handles everything from dispatch to proof of delivery.

Request a Demo

FAQ

Frequently asked questions

If you have anything else you want to ask, reach out to us.

From your store to the client's door.

Tell Us What to Deliver

AI Dispatches the Right Driver

We Manage the Entire Delivery

Issues Are Handled Before You Notice

Delivery Verified, Claims Auto-Filed

Full Visibility, Zero Effort

Ready to stop managing deliveries?

Frequently asked questions

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