How do I add same-day or local delivery to my Shopify store?

Install Getcho from the Shopify App Store. The Getcho team configures your delivery zones, prices, delivery windows and fleets with you, and most stores are live the same day. From then on, delivery shows at checkout for customers in range and couriers are booked automatically.

Does Getcho replace Shopify's built-in Local Delivery?

It can replace it or sit beside it, depending on the store. Some stores send part of their volume through Getcho and keep the rest on their own drivers. Many larger Shopify stores skip built-in Local Delivery because they want delivery prices that change with distance, address and speed.

Do I need Shopify Plus?

No. Getcho works on any Shopify plan. A few advanced order routing setups use features that only Shopify Plus offers.

What does it cost to start?

Nothing. Getcho is free to start and you pay per delivery. You decide what customers pay at checkout.

What is the most common Shopify local delivery mistake?

Promising delivery at checkout that no courier can actually fulfill. A store offers delivery to New Jersey, but its courier can't reliably reach New Jersey, so orders fail or get cancelled. Myers of Keswick had switched New Jersey off for exactly this reason before moving to Getcho; with fleets that cover it, it now serves twice as many postal codes.

Can I show live delivery prices at Shopify checkout?

Yes. Getcho returns delivery rates to Shopify checkout in real time, priced by distance, address and speed instead of one flat fee. Prices can cover the courier cost, add margin or be subsidized.

Can I show same-day delivery only to customers nearby?

Yes. Set zones by zip code or radius for each location, and same-day only appears for addresses Getcho can reach in time. Highline Commerce shows same-day only to customers within reach of its warehouses.

Can customers pick a delivery date or time slot?

Yes. Customers can choose a date and an optional one-hour slot, based on your cutoff times, preparation time and blackout dates. Myers of Keswick lets customers choose their delivery date, which cut failed deliveries.

Can I limit same-day to certain products?

Yes. Mark eligible products by tag or collection, so same-day only appears when everything in the cart can go.

Can delivery prices or rate names change by time of day?

Yes. Prices, rate names and descriptions at checkout can change by time of day, so a lunch rush, an after-cutoff window or an evening slot can each show its own name and price.

Can I block delivery on certain products?

Yes. Use an allow list or a block list by product, tag or collection, so items that can't go by courier, like oversized or made-to-order products, never show delivery at checkout.

Can I send different orders to different fleets automatically?

Yes. Workflows set rules per fleet, such as bulky orders to a van partner, evening orders to your own driver, or a backup fleet when the first choice has no driver.

Can I cap how many same-day orders I take?

Yes. Set a daily cap and same-day stops showing once it is reached, and hide slower rates when same-day qualifies if you want to steer customers to it.

How should I price local delivery on Shopify?

Price from what each delivery costs and offer more than one option, such as ASAP, scheduled and white-glove. 67 Wine moved from an $11.99 flat rate that cost $22 to deliver to priced options and cut shipping unit costs 11%. See the local delivery pricing guide.

Does Getcho know which store has the item in stock?

Yes. Getcho reads store-level inventory from your Shopify locations and sends each order to the nearest location that has everything in stock. If stock comes from a POS like RICS, it syncs to Shopify first.

What if the store runs out after the order is placed?

Getcho can confirm stock with the store before the courier is booked. If an item is missing, staff can substitute it from the Getcho app, which updates the Shopify order and invoice and notifies the customer.

Can I offer same-day only on certain SKUs?

Yes. Make products eligible by tag, collection or a product list, and leave out what can't go same-day, like oversized or made-to-order items. Same-day only appears at checkout when every item in the cart qualifies.

What happens with a cart that mixes eligible and ineligible items?

The customer sees the options the whole cart qualifies for, so same-day is hidden and regular shipping still shows. Some stores set rules to split or route these orders differently; we set that up with you.

Can delivery be priced by product, like perishables or heavy items?

Yes. Getcho can detect products in the cart that need special handling and price for it. Myers of Keswick detects perishables to charge for overnight shipping and cold packing, and estimates the box size while the customer shops so checkout charges roughly what the shipment costs.

Do inventory counts update when stock moves between stores?

Yes. When a transfer between Shopify locations is completed, inventory updates at both locations, so the next order sees the right stock.

How does a courier get booked when a Shopify order comes in?

Automatically. Getcho can book the courier as soon as the order is placed or when staff mark it ready, so drivers arrive when the order is packed, not before.

Which store fulfills the order if I have several locations?

The nearest location with the items in stock, by default. If no single store has everything, stock can be transferred between stores and the transfer priced into delivery, which is how Minus Moonshine took its second store online.

Can I use my own drivers and couriers at the same time?

Yes. Getcho shows what each order would cost on your own driver versus a courier, so you can keep the cheapest drops in house and send the rest out. The Closeout Connection runs its own driver in the same system as third-party couriers.

Does it work with Shopify POS?

Yes. The Getcho POS extension lets store staff import an order, scan items, take a proof photo, and book or cancel a delivery from the register.

Does Shopify show the order as fulfilled with tracking?

Yes. Getcho fulfills the Shopify order with a linked tracking link, so Shopify's own shipping notifications go out. Myers of Keswick found that missing fulfillment and tracking was a hidden cause of failed deliveries before switching.

Can I offer in-store pickup next to delivery?

Yes. Buy online, pick up in store sits next to delivery at checkout, and drivers for delivery orders only arrive once an order is marked ready, so they don't crowd the pickup counter early.

Does it work with Advanced Shipping Rules or other shipping apps?

Yes. Getcho works on its own or alongside apps like Advanced Shipping Rules and custom order management systems.

Can I set store hours, holidays and blackout dates?

Yes. Set delivery hours and cutoffs by weekday for each location, plus blackout dates for holidays and closures, and checkout only offers what you can actually fulfill.

Can I run rentals or returns through it?

Yes. Return pickups are booked as their own leg, and rental businesses use Getcho for delivery and pickup at the end of the rental.

Can I ship parcels from the same app?

Yes. Orders that are out of courier range can ship as parcels with the national carriers, using your own carrier accounts if you have them, from the same place.

Which courier fleets does Getcho use?

On-demand fleets like Uber Direct, DoorDash Drive, Roadie and Grubhub, local carriers in many cities, and partners for bigger jobs like Lugg, Frayt, Bungii and Senpex, plus freight for pallets. Each order goes to the fleet that fits it, and you can bring your own fleet accounts too.

Can I deliver furniture, appliances or other bulky items?

Yes. Bulky orders go in an SUV, cargo van or box truck with a lift gate, matched to the item size and weight. Most car couriers cap items at around 75 lb, so heavier orders are routed to bigger vehicles automatically.

How far can my Shopify store deliver?

There is no single radius. How far one run can go is set mostly by state law and the fleet, and some stores run same-day well past their own city: Ninja Transfers runs same-day and guaranteed next-day within 150 miles of its facility. Getcho shows what is possible from each of your locations.

Which cities cost more for courier delivery?

Cities tend to fall into three tiers. Higher: New York City, the San Francisco Bay Area, Los Angeles and Seattle, where pay rules for app-based couriers add to traffic and parking. Middle: Boston, Washington DC, Chicago, Philadelphia, Miami and Denver. Lower: Houston, Dallas, Phoenix, Atlanta, Las Vegas and most smaller metros and suburbs. Inside each city, zones add a step up as you leave the core.

What are delivery zones?

Zones are how courier fleets and local carriers split a market for pricing. Instead of one price per mile everywhere, a metro is divided into rings or areas, and each step out costs more. It works like parcel zones, just on a city scale.

What do zone 1, zone 2 and zone 3 usually mean?

Zone 1 is usually the dense core where drivers are plentiful and trips are short, like downtown or lower and midtown Manhattan. Zone 2 is the rest of the core and the inner neighborhoods, like upper Manhattan or Brooklyn. Zone 3 and beyond are the outer boroughs and suburbs, often priced by distance from there. Exact lines differ by fleet and city, and in New York some local carriers even split Manhattan itself into more than one zone.

Can one courier make several stops?

Yes. Multi-stop routes let one driver pick up once and drop off at several addresses, or collect from several places, with proof of delivery at each stop. Adding a stop is usually much cheaper than sending another vehicle, as long as the extra time still fits every window.

Can a courier do a round trip or an exchange?

Yes. A driver can deliver and bring something back in the same trip, like swapping a rental, collecting a return or picking up items to repair, or a return pickup can be booked as its own leg.

Can I deliver alcohol from my Shopify store?

Yes, through licensed fleets with an ID and age check at the door. Wine shops like 67 Wine and Flatiron Wines run local delivery through Getcho.

Do you offer white-glove delivery?

Yes, through white-glove partners, for orders that need carrying upstairs or inside. 67 Wine offers white-glove as one of its checkout options.

What do my customers see after they order?

Shopify's order notifications, then a branded tracking page with a live map and text updates as the courier picks up and delivers.

What happens if a delivery fails?

Getcho talks to the driver and the customer first, and books a backup if a driver doesn't show. If an order is damaged or lost, Getcho handles the claim; coverage depends on the courier and the declared value.

Can customers tip the driver at checkout?

Yes. Tips can pass through from checkout to the courier, depending on the fleet.

Is Getcho certified by Shopify?

Yes. Getcho is Built for Shopify certified, Shopify's highest tier for app performance, security and merchant value.

Shopify FAQ

Shopify local and same day delivery: questions answered

Install Getcho from the Shopify App Store and the team sets up your zones, prices, delivery windows and fleets with you, usually live the same day. Customers in range see live delivery prices and time slots at checkout, couriers are booked automatically when orders are ready, and the nearest store with stock fulfills. It's free to start, you pay per delivery, and it's Built for Shopify certified.

Get a quote Book a Demo

Same day

from install to live for most stores

$0

to start; pay per delivery

Any plan

no Shopify Plus required

Built for Shopify

Shopify's highest app certification

Setting it up

How do I add same-day or local delivery to my Shopify store?: Install Getcho from the Shopify App Store. The Getcho team configures your delivery zones, prices, delivery windows and fleets with you, and most stores are live the same day. From then on, delivery shows at checkout for customers in range and couriers are booked automatically.
Does Getcho replace Shopify's built-in Local Delivery?: It can replace it or sit beside it, depending on the store. Some stores send part of their volume through Getcho and keep the rest on their own drivers. Many larger Shopify stores skip built-in Local Delivery because they want delivery prices that change with distance, address and speed.
Do I need Shopify Plus?: No. Getcho works on any Shopify plan. A few advanced order routing setups use features that only Shopify Plus offers.
What does it cost to start?: Nothing. Getcho is free to start and you pay per delivery. You decide what customers pay at checkout.
What is the most common Shopify local delivery mistake?: Promising delivery at checkout that no courier can actually fulfill. A store offers delivery to New Jersey, but its courier can't reliably reach New Jersey, so orders fail or get cancelled. Myers of Keswick had switched New Jersey off for exactly this reason before moving to Getcho; with fleets that cover it, it now serves twice as many postal codes.

Checkout and pricing

Can I show live delivery prices at Shopify checkout?: Yes. Getcho returns delivery rates to Shopify checkout in real time, priced by distance, address and speed instead of one flat fee. Prices can cover the courier cost, add margin or be subsidized.
Can I show same-day delivery only to customers nearby?: Yes. Set zones by zip code or radius for each location, and same-day only appears for addresses Getcho can reach in time. Highline Commerce shows same-day only to customers within reach of its warehouses.
Can customers pick a delivery date or time slot?: Yes. Customers can choose a date and an optional one-hour slot, based on your cutoff times, preparation time and blackout dates. Myers of Keswick lets customers choose their delivery date, which cut failed deliveries.
Can I limit same-day to certain products?: Yes. Mark eligible products by tag or collection, so same-day only appears when everything in the cart can go.
Can delivery prices or rate names change by time of day?: Yes. Prices, rate names and descriptions at checkout can change by time of day, so a lunch rush, an after-cutoff window or an evening slot can each show its own name and price.
Can I block delivery on certain products?: Yes. Use an allow list or a block list by product, tag or collection, so items that can't go by courier, like oversized or made-to-order products, never show delivery at checkout.
Can I send different orders to different fleets automatically?: Yes. Workflows set rules per fleet, such as bulky orders to a van partner, evening orders to your own driver, or a backup fleet when the first choice has no driver.
Can I cap how many same-day orders I take?: Yes. Set a daily cap and same-day stops showing once it is reached, and hide slower rates when same-day qualifies if you want to steer customers to it.
How should I price local delivery on Shopify?: Price from what each delivery costs and offer more than one option, such as ASAP, scheduled and white-glove. 67 Wine moved from an $11.99 flat rate that cost $22 to deliver to priced options and cut shipping unit costs 11%. See the local delivery pricing guide.

Inventory and products

Does Getcho know which store has the item in stock?: Yes. Getcho reads store-level inventory from your Shopify locations and sends each order to the nearest location that has everything in stock. If stock comes from a POS like RICS, it syncs to Shopify first.
What if the store runs out after the order is placed?: Getcho can confirm stock with the store before the courier is booked. If an item is missing, staff can substitute it from the Getcho app, which updates the Shopify order and invoice and notifies the customer.
Can I offer same-day only on certain SKUs?: Yes. Make products eligible by tag, collection or a product list, and leave out what can't go same-day, like oversized or made-to-order items. Same-day only appears at checkout when every item in the cart qualifies.
What happens with a cart that mixes eligible and ineligible items?: The customer sees the options the whole cart qualifies for, so same-day is hidden and regular shipping still shows. Some stores set rules to split or route these orders differently; we set that up with you.
Can delivery be priced by product, like perishables or heavy items?: Yes. Getcho can detect products in the cart that need special handling and price for it. Myers of Keswick detects perishables to charge for overnight shipping and cold packing, and estimates the box size while the customer shops so checkout charges roughly what the shipment costs.
Do inventory counts update when stock moves between stores?: Yes. When a transfer between Shopify locations is completed, inventory updates at both locations, so the next order sees the right stock.

Fulfillment and dispatch

How does a courier get booked when a Shopify order comes in?: Automatically. Getcho can book the courier as soon as the order is placed or when staff mark it ready, so drivers arrive when the order is packed, not before.
Which store fulfills the order if I have several locations?: The nearest location with the items in stock, by default. If no single store has everything, stock can be transferred between stores and the transfer priced into delivery, which is how Minus Moonshine took its second store online.
Can I use my own drivers and couriers at the same time?: Yes. Getcho shows what each order would cost on your own driver versus a courier, so you can keep the cheapest drops in house and send the rest out. The Closeout Connection runs its own driver in the same system as third-party couriers.
Does it work with Shopify POS?: Yes. The Getcho POS extension lets store staff import an order, scan items, take a proof photo, and book or cancel a delivery from the register.
Does Shopify show the order as fulfilled with tracking?: Yes. Getcho fulfills the Shopify order with a linked tracking link, so Shopify's own shipping notifications go out. Myers of Keswick found that missing fulfillment and tracking was a hidden cause of failed deliveries before switching.
Can I offer in-store pickup next to delivery?: Yes. Buy online, pick up in store sits next to delivery at checkout, and drivers for delivery orders only arrive once an order is marked ready, so they don't crowd the pickup counter early.
Does it work with Advanced Shipping Rules or other shipping apps?: Yes. Getcho works on its own or alongside apps like Advanced Shipping Rules and custom order management systems.
Can I set store hours, holidays and blackout dates?: Yes. Set delivery hours and cutoffs by weekday for each location, plus blackout dates for holidays and closures, and checkout only offers what you can actually fulfill.
Can I run rentals or returns through it?: Yes. Return pickups are booked as their own leg, and rental businesses use Getcho for delivery and pickup at the end of the rental.
Can I ship parcels from the same app?: Yes. Orders that are out of courier range can ship as parcels with the national carriers, using your own carrier accounts if you have them, from the same place.

Fleets and delivery capabilities

Which courier fleets does Getcho use?: On-demand fleets like Uber Direct, DoorDash Drive, Roadie and Grubhub, local carriers in many cities, and partners for bigger jobs like Lugg, Frayt, Bungii and Senpex, plus freight for pallets. Each order goes to the fleet that fits it, and you can bring your own fleet accounts too.
Can I deliver furniture, appliances or other bulky items?: Yes. Bulky orders go in an SUV, cargo van or box truck with a lift gate, matched to the item size and weight. Most car couriers cap items at around 75 lb, so heavier orders are routed to bigger vehicles automatically.
How far can my Shopify store deliver?: There is no single radius. How far one run can go is set mostly by state law and the fleet, and some stores run same-day well past their own city: Ninja Transfers runs same-day and guaranteed next-day within 150 miles of its facility. Getcho shows what is possible from each of your locations.
Which cities cost more for courier delivery?: Cities tend to fall into three tiers. Higher: New York City, the San Francisco Bay Area, Los Angeles and Seattle, where pay rules for app-based couriers add to traffic and parking. Middle: Boston, Washington DC, Chicago, Philadelphia, Miami and Denver. Lower: Houston, Dallas, Phoenix, Atlanta, Las Vegas and most smaller metros and suburbs. Inside each city, zones add a step up as you leave the core.
What are delivery zones?: Zones are how courier fleets and local carriers split a market for pricing. Instead of one price per mile everywhere, a metro is divided into rings or areas, and each step out costs more. It works like parcel zones, just on a city scale.
What do zone 1, zone 2 and zone 3 usually mean?: Zone 1 is usually the dense core where drivers are plentiful and trips are short, like downtown or lower and midtown Manhattan. Zone 2 is the rest of the core and the inner neighborhoods, like upper Manhattan or Brooklyn. Zone 3 and beyond are the outer boroughs and suburbs, often priced by distance from there. Exact lines differ by fleet and city, and in New York some local carriers even split Manhattan itself into more than one zone.
Can one courier make several stops?: Yes. Multi-stop routes let one driver pick up once and drop off at several addresses, or collect from several places, with proof of delivery at each stop. Adding a stop is usually much cheaper than sending another vehicle, as long as the extra time still fits every window.
Can a courier do a round trip or an exchange?: Yes. A driver can deliver and bring something back in the same trip, like swapping a rental, collecting a return or picking up items to repair, or a return pickup can be booked as its own leg.
Can I deliver alcohol from my Shopify store?: Yes, through licensed fleets with an ID and age check at the door. Wine shops like 67 Wine and Flatiron Wines run local delivery through Getcho.
Do you offer white-glove delivery?: Yes, through white-glove partners, for orders that need carrying upstairs or inside. 67 Wine offers white-glove as one of its checkout options.

After checkout

What do my customers see after they order?: Shopify's order notifications, then a branded tracking page with a live map and text updates as the courier picks up and delivers.
What happens if a delivery fails?: Getcho talks to the driver and the customer first, and books a backup if a driver doesn't show. If an order is damaged or lost, Getcho handles the claim; coverage depends on the courier and the declared value.
Can customers tip the driver at checkout?: Yes. Tips can pass through from checkout to the courier, depending on the fleet.
Is Getcho certified by Shopify?: Yes. Getcho is Built for Shopify certified, Shopify's highest tier for app performance, security and merchant value.

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