Same-Day Delivery Built for Retail Stores

Multi-location routing, BOPIS fulfillment, and delivery orchestration for fashion, home goods, and specialty retailers. You prepare the order, we route a driver from the nearest store, and your customer gets it today.

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Platform Capabilities

Everything Retailers Need to Deliver Same-Day

From fashion boutiques to furniture showrooms, Getcho handles the logistics so you can focus on your customers. Trusted by Delta, Janovic, and Eataly.

Multi-Location Routing
Orders are automatically routed to the nearest store with available inventory. Map your retail locations to delivery zones for faster fulfillment and lower costs across your entire footprint.
BOPIS with Delivery Option
Let customers buy online and choose between in-store pickup or same-day delivery. Getcho powers the delivery leg so you can offer flexible fulfillment without managing your own fleet.
Inventory Transfers
Move stock between retail locations with same-day courier. Warehouse to store, store to store—with full tracking and proof of delivery at every step so you always know where your inventory is.
Branded Tracking Pages
Your customers see your brand on the tracking page—not ours. Custom-branded tracking with your logo, colors, real-time driver location, ETAs, SMS updates, and proof-of-delivery photos.
Auto-Dispatch
Drivers are automatically dispatched when an order is marked ready—within your configured store hours. No manual coordination, no phone calls, no copy-pasting addresses into a delivery app.
AI Voice Agents
Our AI voice agents call drivers with precise pickup instructions in their preferred language — gate codes, parking details, and handling notes. Customers stay informed through branded SMS and email updates during pickup, transit, and delivery confirmation.
Ship from Store
Deliver directly from the store nearest to the customer based on inventory and proximity — not a distant warehouse. Getcho routes each order to the optimal store location automatically, so customers get their orders in hours instead of days. Some retailers offer this as a visible "same-day delivery" checkout option. Others use ship-from-store fulfillment on standard shipping orders, routing through local carriers instead of FedEx or UPS for faster, cheaper delivery. Both approaches work from the same platform.
Returns & Exchange Pickups
Schedule same-day return pickups or exchange swaps. Drivers pick up the return and can deliver the replacement in the same trip—keeping customers happy and reducing your reverse logistics costs.
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Why Add Direct Delivery?

Supplement marketplace presence with delivery from your own stores

Marketplaces drive volume but own the customer. Direct same-day delivery from your stores builds brand loyalty and captures data.

Own Your Customer Data
Capture emails, preferences, and shopping history for direct marketing. When you deliver from your own store, every transaction builds your customer relationship -- not the marketplace's.
Predictable Cost Structure
Flat delivery fee vs. marketplace percentage fees that eat into your margins. Know exactly what each delivery costs so you can price confidently and protect your profitability.
Multi-Location Overflow
Out of stock at one store? Automatically ship from another. Getcho routes orders to the nearest location with available inventory so you never lose a sale to a stockout.
Corporate Gifting
Corporate buyers prefer ordering from brand sites when same-day is available. Unlock bulk gifting, client appreciation, and employee rewards with reliable same-day delivery from your stores.

Proven Results

Fewer failed deliveries. Same carriers.

Our models audit every delivery as it happens and our team runs down what looks wrong — with the carrier, while the package is still moving. You don't change carriers. You get more out of the ones you already have.

0%
Reduction in Eataly's last-mile delivery loss rate.
0%
Reduction in Parsel's middle-mile delivery loss rate.

Operational Impact

Caught every time. Fixed most times. Paid the rest.

Every delivery, audited

We catch all of them. Every pickup and drop is scored against the order, the address and the notes — nothing is sampled and nothing is skipped.

0%
Caught and fixed in flight

Most problems get solved while the package is still moving — the driver redirected, the wrong door corrected, the stall called in. Your customer never finds out there was one.

0 in 3
Claims we file and win

When a delivery cannot be saved, we file the claim with the evidence already attached and manage it to payout. Every carrier in one queue, filed before your customer complains.

0%

Retail Delivery FAQ

Common questions about delivery for retailers

Can't find what you're looking for? Reach out to us.

What types of retail businesses does Getcho support?
Getcho works with any retail business that needs local delivery—fashion boutiques, home goods stores, specialty food shops, paint stores, furniture showrooms, and more. If you have a physical store and customers who want delivery, Getcho can power it.
How does multi-location routing work for retailers?
When a delivery is requested, Getcho identifies the nearest store with available inventory and dispatches a driver from that location. This reduces delivery times, lowers costs, and ensures customers get their orders as fast as possible.
Can I offer BOPIS with a delivery add-on?
Yes. Customers can buy online and choose between picking up in store or having it delivered same-day. Getcho powers the delivery leg—so you can offer flexible fulfillment without managing your own fleet.
What vehicle sizes does Getcho support for retail deliveries?
Everything from sedans for small parcels and shopping bags to cargo vans and box trucks with lift gates for furniture and large home goods. Our AI matches the right vehicle to each delivery based on item size, distance, and timing.
How does branded tracking work?
You can brand tracking pages, SMS updates, and email notifications to your business — your logo, your colors, your messaging. Customers see your brand at every touchpoint alongside real-time driver location, ETAs, and delivery analysis. Branding is optional and fully configurable.
Can Getcho handle returns and exchange pickups?
Yes. Schedule same-day return pickups or exchange swaps directly through Getcho. Drivers pick up the return item and can deliver the replacement in the same trip, keeping your customers happy and reducing logistics costs.
How does auto-dispatch work without a Shopify integration?
You can dispatch deliveries through the Getcho dashboard, API, or one of our platform integrations. When you mark an order ready, Getcho automatically assigns the best available driver within your configured hours and delivery zones.
Can I move inventory between my store locations?
Yes. Getcho supports same-day inventory transfers between any of your locations using the same courier network. Move stock from warehouse to store or between stores with full tracking and proof of delivery.
What notifications do my team and customers receive?
Your team gets alerts via Slack, WhatsApp, SMS, or phone call. Customers receive branded tracking pages, SMS updates, email notifications, live ETAs, and proof-of-delivery photos—all under your brand.
How much does Getcho cost for retail businesses?
Getcho offers flexible pricing based on delivery volume. We have per-delivery pricing, subscription plans, and custom enterprise pricing for high-volume retailers. Request an invite to see current plans and get a personalized quote.

Explore More

Related integrations, services, and stories

Integration

Shopify Integration

Sync orders and auto-dispatch from your Shopify store.

Service

Multi-Location Routing

Fulfill from the nearest store with inventory.

Guide

Ship from Store Guide

Turn every store into a fulfillment center.

Service

Branded Tracking

White-label tracking pages with your brand.

Industry

Paint Supply Delivery

Same-day delivery for paint and hardware retailers.

Success Story

Clark Street Sports

How Clark Street Sports delivers from store with Getcho.

What business customers are saying

And their customers.

Join the best businesses in the world and start using Getcho to orchestrate all your local deliveries.

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