How It Works
From your store to the client's door.
You sell. We deliver. Every order is dispatched, monitored, and verified automatically — across a network of vetted fleets with vehicles from mopeds to box trucks.
Tell Us What to Deliver
Submit deliveries through our dispatch form, your Shopify cart widget at checkout, your Shopify POS register, or our API — whatever works for you. No integration required to get started.
- Start with our dispatch form — no setup, no integration needed
- Shopify cart widget surfaces zones, time slots, and pricing dynamically based on the customer address
- Shopify POS Extension (POS Lite supported) lets store teams dispatch from the register
- Set delivery zones, hours, pricing rules, and eligible products
AI Dispatches the Right Driver
When an order comes in, our system matches it to the best available driver and vehicle from our multi-fleet network. Voice agents can confirm inventory with the store team before the courier rolls.
- Matches vehicle type to package size — mopeds to box trucks
- Selects the nearest available driver to minimize wait time
- Inventory confirmation flow: voice agents call the store to verify items are picked and ready
- Item substitution on Shopify orders via the native order-edit API when something is out of stock
- Handles same-day, scheduled, and recurring deliveries
We Manage the Entire Delivery
From pickup to drop-off, every delivery is monitored. Drivers get clear instructions, customers get branded updates, and you get peace of mind.
- Drivers receive pickup instructions, gate codes, and navigation
- Customers get branded SMS and email updates with live tracking
- AI voice agents call drivers if they need help — in their language
Issues Are Handled Before You Notice
Our Watchdog and Recovery Workflows monitor every delivery in real-time. If a driver stops too long, goes off-route, unassigns, or breaches an SLA — it is handled automatically.
- Unplanned stops, route deviations, and ETA swings are flagged instantly
- Recovery Workflows auto-reassign to a backup fleet on SLA breach or driver no-show
- AI voice agents reach out to drivers when human-style coordination is faster than re-dispatch
- You only hear about it if something truly needs your attention
Delivery Verified, Claims Auto-Filed
Every delivery is scored with photo verification, GPS confirmation, and driver logs. If something goes wrong, claims are filed automatically.
- Pickup and drop-off photos verified by AI
- GPS confirms driver was at the correct location
- Damaged or missing deliveries trigger automatic claims with full evidence
Full Visibility, Zero Effort
Your dashboard shows every delivery across every fleet. Weekly reports, delivery scores, and issue breakdowns — all without lifting a finger.
- Real-time dashboard with live delivery status across all fleets
- Weekly reports with delivery scores, success rates, and avg times
- Slack, WhatsApp, and email alerts for your team
Ready to stop managing deliveries?
Book a 15-minute demo and see how Getcho handles everything from dispatch to proof of delivery.