Your Brand on Every Delivery Tracking Page
Your logo, your colors, your voice. White-label tracking pages and custom notifications that sound like your team — not a generic courier. Eataly says "Ciao!", Farm Link says "Aloha". Every delivery touchpoint is yours.
“Getcho has solved not only the reliability, but also the visibility into costs, and most importantly a trusted customer experience.”
Richard HurleyCEO · Highline Commerce
Proven Results
Fewer failed deliveries. Same carriers.
Our models audit every delivery as it happens and our team runs down what looks wrong — with the carrier, while the package is still moving. You don't change carriers. You get more out of the ones you already have.
Operational Impact
Caught every time. Fixed most times. Paid the rest.
- Every delivery, audited
- 0%
- Caught and fixed in flight
- 0 in 3
- Claims we file and win
- 0%
We catch all of them. Every pickup and drop is scored against the order, the address and the notes — nothing is sampled and nothing is skipped.
Most problems get solved while the package is still moving — the driver redirected, the wrong door corrected, the stall called in. Your customer never finds out there was one.
When a delivery cannot be saved, we file the claim with the evidence already attached and manage it to payout. Every carrier in one queue, filed before your customer complains.
Branded Tracking Features
Every Touchpoint, Your Brand
From the moment a delivery is dispatched to the proof-of-delivery photo, your customers see your brand—not a generic courier page. Getcho stays invisible so your business stays front and center.
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Custom Logo & Brand Colors
- Upload your logo, set your brand colors, and configure your business name. Every tracking page your customers see is fully branded to match your identity—no Getcho branding visible.
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Real-Time Map Tracking
- A live map on every tracking page shows the driver's location, the delivery route, and an estimated time of arrival. Updates in real time so your customer always knows exactly where their order is.
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Photo Verification
- AI analyzes every delivery with timestamped photo documentation on the branded tracking page. Customers see exactly where and when their package was delivered—no separate app or login needed.
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Branded SMS & Email Notifications
- Every SMS and email notification uses your business name and branding. Customers receive updates at every stage—order confirmed, driver assigned, in transit, and delivered—all linking back to your branded tracking page.
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Your Voice, Your Tone
- Notifications aren't just branded — they sound like you. Eataly greets customers with "Ciao!", Farm Link Hawaii says "Aloha". You control the messaging, the personality, and the tone of every notification your customers receive. Not a generic template — your actual voice.
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Shareable Tracking Links
- Customers can share their tracking page link with the recipient, a family member, or anyone who needs to monitor the delivery. The page works on any device without requiring an account or app download.
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Fewer "Where Is My Order?" Calls
- When customers can see their driver on a live map with a real-time ETA, they do not need to contact support. Branded tracking pages dramatically reduce delivery-related support inquiries.
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Works Across All Delivery Types
- Same-day, next-day, scheduled, on-demand, multi-stop—branded tracking works the same across every delivery type and vehicle size. A consistent branded experience no matter how or when you deliver.
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Live ETA Updates
- Customers see a dynamic ETA that updates as the driver progresses through the route. Arrival estimates adjust in real time based on traffic, stops, and distance remaining—keeping expectations accurate.
Your Brand, Every Touchpoint
Custom Notification Sequences
Build notification flows per delivery type — different messages for repeat customers vs. new ones, scheduled vs. on-demand. Every SMS, email, and call sounds like your team.
Branded Tracking FAQ
Common questions about branded delivery tracking
Can't find what you're looking for? Reach out to us.
- What is branded delivery tracking?
- Branded delivery tracking replaces generic courier tracking pages with a custom-branded experience that shows your logo, colors, and domain. Your customers see your brand at every touchpoint—from order confirmation to proof of delivery—instead of seeing a third-party courier name.
- Can I use my own logo and brand colors on the tracking page?
- Yes. You upload your logo, set your brand colors, and configure your business name. Every tracking page, SMS notification, and email update reflects your brand identity. Customers never see Getcho branding—only yours.
- Does the tracking page include a real-time map?
- Yes. Every branded tracking page includes a live map showing the driver location, the delivery route, and an estimated time of arrival. The map updates in real time so your customer always knows exactly where their order is.
- What notifications does the customer receive?
- Customers receive branded SMS and email notifications at every stage: order confirmed, driver assigned, pickup complete, in transit, approaching destination, and delivered. Each message includes your business name and a link to the branded tracking page.
- Does the tracking page show proof of delivery?
- Yes. Once a delivery is completed, the driver uploads a proof-of-delivery photo directly to the tracking page. Your customer can see exactly where and when the package was delivered—no separate app or login required.
- Can my customer share the tracking link with someone else?
- Yes. The branded tracking page URL is shareable. Your customer can forward the link to the recipient, a family member, or anyone who needs to monitor the delivery. The page works on any device without requiring an account.
- Can I customize the notification messaging and tone?
- Yes. You control the exact wording of every SMS and email notification. Use your brand voice — whether that means greeting customers with "Ciao!" like Eataly or "Aloha" like Farm Link Hawaii. Notifications sound like they came from your team, not a delivery platform.
- Does branded tracking work for all delivery types?
- Yes. Branded tracking works across every delivery type Getcho supports—same-day, next-day, scheduled, on-demand, and multi-stop routes. The tracking experience is consistent regardless of the delivery speed or vehicle size.
- How does branded tracking reduce support calls?
- When customers can see their driver on a live map with a real-time ETA, they do not need to call or email asking "where is my order?" Businesses using Getcho branded tracking report significantly fewer delivery-related support inquiries because customers have full visibility at every step.
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What business customers are saying
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