Same day delivery built for paint & supply stores

Paint & Supply Delivery FAQ

Common questions about delivery for paint & supply stores

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How does Janovic use Getcho for paint and hardware delivery?

Janovic, a Benjamin Moore paint and hardware supplier with stores in Manhattan and the Bronx and a warehouse in Long Island City, runs next-day truck routes and uses Getcho for same-day delivery from its stores. Store staff text or call Getcho dispatchers, who work out the requirements and pick the right fleet and vehicle. Results: 98% on-time delivery, 0% loss in transit, a 57 minute average from dispatch to delivery, and 10% lower costs than a single fleet. Read the case study: https://getcho.app/success-story/janovic-same-day-delivery-nyc-paint-supplier/

What types of paint and supply stores does Getcho work with?

Getcho works with independent paint stores, paint store chains, building supply shops, and hardware stores that sell paint and coatings. Whether you are a single-location shop or a multi-store operation like Janovic in NYC, Getcho handles your delivery logistics so you can focus on serving contractors and homeowners.

Can Getcho deliver heavy items like 5-gallon buckets and cases of paint?

Absolutely. Paint is heavy -- a single 5-gallon bucket weighs over 60 pounds. Getcho matches the right vehicle to every order. Small orders go in sedans, while large contractor orders with multiple 5-gallon buckets, primers, and supplies are assigned cargo vans or box trucks with lift gates for safe loading and unloading.

How does job site delivery work for contractors?

Contractors need deliveries at active job sites, not just residential addresses. Drivers dispatched through Getcho deliver directly to construction sites, renovation projects, and commercial buildings. Drivers receive specific delivery instructions -- gate codes, floor numbers, site contact names -- and capture proof-of-delivery photos so you have confirmation the order arrived.

Can I set up recurring deliveries for regular contractor accounts?

Yes. Many paint stores have contractors who order the same products weekly. Getcho supports recurring delivery schedules so your regular accounts get their supplies on a predictable cadence without anyone placing a manual delivery request each time.

How does multi-location routing work for paint store chains?

When a delivery is requested, Getcho routes it to the nearest store with available inventory. For paint store chains with multiple locations, this means faster delivery times and lower costs because the order ships from the closest branch, not a central warehouse across town.

Do contractors see my paint store brand on the tracking page?

Yes. Getcho provides white-label branded tracking pages with your store logo, colors, and messaging. When a contractor checks delivery status, they see your paint store brand -- not a generic courier logo. This reinforces your brand with every delivery. Branded tracking is included on every plan.

What proof of delivery do I get for job site orders?

Every delivery includes timestamped proof-of-delivery photos showing the order at the job site. This is critical for contractor deliveries where disputes about missing orders can be costly. You and your customer both receive photo confirmation the moment the delivery is complete.

How much does Getcho cost for paint and supply stores?

There's a free plan to start, and no subscription is required: you can pay per delivery. Each order is quoted live, and the price depends on distance, vehicle type, speed and order weight. Subscription plans for consistent volume and custom pricing for high-volume chains are also available.